Shipping policy
Thank you for shopping with the Ms. Foundation. We aim to ensure your order is processed, packaged, and delivered as quickly and efficiently as possible. Please review our shipping policy below.
Processing Times
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Orders are typically processed within 2-3 business days (excluding weekends and holidays).
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During high-volume periods or promotional events, processing times may be slightly longer.
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Once your order has shipped, you’ll receive a confirmation email with tracking information.
Shipping Methods & Rates
We offer the following shipping options:
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Standard Shipping
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Expedited Shipping:
Shipping Locations
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We currently ship to addresses within the United States.
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We do ship to P.O. boxes, APO/FPO addresses.
Order Tracking
Once your order ships, you’ll receive an email containing your tracking number and a link to track your package online. Please allow up to 24 hours for tracking information to update.
Delivery Issues
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Lost or Stolen Packages: We are not responsible for packages marked as delivered by the carrier. Please contact the carrier directly to resolve delivery issues.
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Incorrect Addresses: Customers are responsible for providing accurate shipping information. We are not liable for orders shipped to incorrect addresses provided at checkout.
Delays
While we work closely with our shipping partners to ensure timely delivery, unforeseen circumstances such as severe weather, carrier delays, or holidays may impact estimated delivery times.
Contact Us
If you have any questions regarding your shipment, please contact our Customer Service Team at:
📧 - storesrvice@yourcompany.com